Travel claim win for Alison

Recently one of our members contacted us about a travel expense claim her employer was refusing to pay.

Alison, an employee of a petrol station chain, had submitted a travel claim for several shifts she had worked at another site over Christmas.

The company was having trouble filling the shifts at a petrol site, so Alison had volunteered to do them.

It took Alison an extra 40 minutes in travel time to get to the site, located more than 40 kilometres away from her usual store. Before accepting the shifts, she was told by her manager and the other store manager that she would be paid for a travel allowance to go to the other site.

However, the area manager refused to pay Alison’s travel claim, saying that she had volunteered to do the shifts.

With the help of the SDA, Alison received a travel claim of more than $490.

Alison said the experience had taught her a valuable lesson.

“Always ask before you accept a shift away from your home store,” Alison said.

“And write down the conversation including who told you that you would get paid travel if you accept the shift.”

For more information about travel expenses, contact the Newcastle SDA office on 4961 4694.

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