Know Your Rights – Rosters

It’s important that you know what your rights are when it comes to rosters and roster changes.

The SDA often receives calls from members who are considering a proposed roster change put forward by their company.

Members often ask the SDA what can be done if they do not agree with a proposed change in their roster.

Employers should initiate an initial discussion with employees with their proposed changes before the change commences. This doesn’t always happen.

Employees should then follow the company’s grievance procedure and speak to the Dept. Manager and then the Shop Manager to attempt to resolve the situation.

If when following the grievance procedure you are still unhappy with your new roster, call the SDA immediately to resolve the issue before you sign off on the roster.

Once you agree to a roster change, it is hard to reverse so make your views known early and if you do not accept the change make sure you say so.

The SDA can work with you to establish what your Enterprise Agreement says about roster changes.

Another way to quickly get information is to log on to and check your Enterprise Agreement online.

Most SDA negotiated agreements provide that the company must give one weeks notice of a permanent roster change, which is extended to two weeks if the employee disagrees. It’s during this time that the issue should be resolved.

If a matter can not be fixed at store level, the SDA can insist that no changes come into effect until  here is an outcome.

Most Enterprise Agreements contain provisions to make sure your roster is not changed frequently and that your roster takes into account important issues like your family responsibilities, study and sporting commitments or your ability to get safe transport home. Each Enterprise Agreement is different, so it’s important to read the provisions carefully or you can call the office on 1300 SDA HELP (1300 732 4357).

Points to remember

  • Consult the SDA to make sure you know your rights.
  • Make your views known early and don’t agree to something if you want to dispute it later.
  • Ask your SDA Delegate to work with you and your employer to resolve any grievances.

Remember the SDA is on hand to provide you with advice on roster changes, suggest alternatives or

assist you in putting forward your concerns to management.

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