Delegate of the month - Brenda

February 2018

Brenda is our Delegate at Coles Fletcher. She has been an SDA member for three years and a Delegate since April 2015.

Brenda has been with Coles for more than four years. She currently works in the dairy department but has also worked night-fill and previously held the position of night-fill captain.

During her two-and-a-half-years as a Delegate, she has actively helped several team members with different issues.

We asked Brenda about her role as a Delegate.


Why did you become a Delegate?

We had recently lost a Delegate in my store and had a lot of issues within the department I was working. Team members were talking to me and asking me questions about issues that I didn’t have the answers to. I wanted to be able to help.


What has been your most notable achievement?

Attending a meeting with a casual team member and a strong-minded manger to help a team member get a permanent contract. I found it extremely rewarding to stand side by side with our SDA member against the manager and come out with a win. This helped me gain more confidence in my role as a Delegate.


What campaigns have you been involved in?

I enjoyed standing strong with fellow Delegates from Coles and other retail companies, protesting in Macquarie Street, Sydney to try to save our Boxing Day. Whilst the outcome wasn’t what we wanted, I know we were heard and it felt good to stand up and try rather than sitting back and doing nothing.


What do you aim to achieve in the next 12 months?

Maintaining strong store membership and getting to the other side of the Coles Agreement roll-out so we can all just move on with doing our job.


What do you enjoy most in your role as a Delegate?

I value the training days and learning more so that I have a better understanding to be able to help team members. Each time I learn something I come back to my store and talk about it with staff. I enjoy sharing the information, and particularly enjoy it when I can see that I have helped another team member gain a better understanding of why Unionism is so important. 

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